"Hours after checkout they charged $180 to our card and when questioned they stated we “damaged the curtain sheers” when asking if they had proof or photos or even a log on when we entered/exited our room to prove we were hardly there during daylight hours, they replied no to all questions and wouldn’t provide any form of proof. They have been difficult to work with in navigating this outrageous “damage” charge that I ended up just filing a dispute with the bank. This put a huge financial strain...
"Hours after checkout they charged $180 to our card and when questioned they stated we “damaged the curtain sheers” when asking if they had proof or photos or even a log on when we entered/exited our room to prove we were hardly there during daylight hours, they replied no to all questions and wouldn’t provide any form of proof. They have been difficult to work with in navigating this outrageous “damage” charge that I ended up just filing a dispute with the bank. This put a huge financial strain...
Shaylee