"It was our second stay at McDonald Crutherland House Hotel and we were disappointed in the lack of care and attention that we received this visit. We ran low on toilet roll and asked the front desk twice and still never received an extra toilet roll. We had to ration our last 1/4 roll very carefully! Breakfast service was awful on one morning, the server completely ignored us, served two other people before us who had arrived after us. They had their food before we’d even placed our order. I’m...
"Clean, modern hotel near central Kilmarnock. Staff very helpful. Matresses thin, sagging and provide little support; they really need to be replaced with much igher quality mattresses. Restaurant OK for dinner. Breakfast good."
"I had booked the executive suite for a 60th birthday trip and liked that it was slightly out of Glasgow. I had some issues with this because I had been told it could be made into a twin room when I called but the day before was told it could not. However, Sam on the front desk was lovely and managed to change to a twin room. We were also reminded of our wine as part of the booking. The room was large with a lovely big bathroom. Lots of parking outside. We had a drink in the bar which was...
"The hotel decor is tired and there was a lack of info in our room ie how to use tv stations. The pool area lacked signs to know where to get towels, what was the procedure for using the pool, sauna etc., we had to ask. Staff were very helpful and pleasant
It would have been useful to have local info provided in our room. Having said all this, we would go back. The food was excellent and catered for my gluten free needs."
"Really nice hotel with very friendly staff. The room was very spacious and there were plenty of towels and bathroom essentials provided. We had dinner in the restaurant both nights of our stay and the food was very good. The portions were on the large side. Breakfast was good too."
"A good, clean, well-maintained hotel. Kind and helpful staff who were professional. Room was clean and well maintained. Free car parking on-site. Good food and very substantial breakfast."
"Staff were all lovely and also excited to greet our toddler. Lodges were incredibly cozy, worth booking less so in the summer as heating options were available but no cooling options if it's a particularly hot season.
Hot tub was great to relax in after day trips out or if with children and dropping them off at the soft play facility (look to book a time slot in advance).
Pool and gym facilities were well kept and had good options.
A specific bit of praise to Helenann from the cafe for...
"Well maintained century home. Maureen was a welcoming and ensured a wonderful stay.
We enjoyed our breakfast and location was wonderful for our family.
Special attention was provided to support our Ancestry journey 🙂"
"First time staying at the Torrance after trying other hotels in east kilbride,
Definitely a level above and everything from
Food
Room
And staff was of a very high standard.
Sure to come back again and look forward to it.
Garry Mcilreavy"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن كروس هاوس
استمتع بزيارة بعض المعالم الموجودة في كروس هاوس مثل رجبي بارك وملعب داندونالد لينكس.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
