البحث عن فنادق بتصنيف 4 Star في كرابيا من SAR 382

"The mini bus arrangement is absolutely a mess. We booked the shuttle bus and as a result of having no seats. I have to pay extra money to go to the hotel at the end. I complained and the receptionist gave me an email to report this issue and no reply from the hotel yet. The facility in the room is always having problems. We had booked for 4 rooms, one room with broken hair dryer and one room with noise in the bathroom (no idea where the noise coming from) and half broke sink the water goes down...

"Don’t fall for their scam , they advertise use if the facilities , but we had to pay extra 30 euro to use the pool abd gym . Manager was unreachable to resolve it in a business day ."

"The hotel was clean & nice, but we have been surprised that the A/C not working for more than a week, we expected any complimentary from the hotel management to cover the A/C problem, but actually there was nothing. The breakfast was nice & the siting in the external terrace was good"

"Excellent breakfast, difficult to find location in the facility of the rooms. Unable to change shower from rain to normal shower."

"Stunning view of the lake. Fantastic aircon in the heatwave. Beautiful new bathroom."

"The breakfast menu was excellent, the room was nice and clean and the staff was very nice and helpful. I would definitely go back!"

"The property location was great and the room and breakfast were good. The only issues were that the air conditioning wasn’t working throughout the hotel and we weren’t made aware of this. It was only when we got to the room and tried it that we found this out. We were given a fan to use but the room was very hot. Also, the pool wasn’t operational but again we weren’t made aware of that."