"The whole hotel needs a facelift. Lift difficult to operate and had a strange smell. Shower needs 2 types of shower head, not just a waterfall with no shower hat provided. Breakfast was ok but nothing special. Disappointed, expected slightly more from a four star hotel."
"The room was clean and cared for. It had a hairdryer, iron/ironing board, tv and aircon. The bathroom looked like it has been refurbished recently
The staff were friendly and attentive
We paid for the breakfast option, there was a good variety to choode from and it was delicious
The was karaoke in the bar in the evening
A thoroughly enjoyable stay in a great location, central to all the attractions"
"Room was lovely and very clean, staff were excellent, helpful in every way.Had breakfasts for 2 kids and 2 adult all delicious.Air conditioning in room was a bonus in this hot weather,"
"Although the room was small there were all the necessary facilities available. Robert the host was very friendly and attentive to our needs. The choice of breakfast and quality were excellent. The hotel is well situated,close to beach and resort centre and car parking is on the street but no problem finding a space."
"Room was very small and didn’t look like what was advertised! Toilet seat was broken and the room was very hot as it was on the 3rd floor and my room also smelt of fish as the kitchen was below my room! Breakfast was nice! Won’t stay there again as the room isn’t worth the money and there isn’t enough parking for the hotel guests so I had to pay extra for parking!"
"The first greeting was the stink of dogs had to go to shop and get some smellies,the road noise was terrible ,
So many gaps around windows and doors it never warmed up, the lounge furniture was filthy think it all needs replacing perhaps not have dirty smelly animals in there, managed 3 x nights but couldnt wait to get home."
"Very clean and comfortable. Matches the pictures shown. Netflix and local gym/pool included was great thank you. Communication through routine attachments sent was good but slow or no response to individual questions asked via Expedia app compared to other hotels/ accommodations where response has been much better. Price is on higher side and for me was a little overpriced for Great Yarmouth as a location overall. But can’t fault the property and the views."
"Very spacious property (all be it up 3 flights of stairs), clean, modern and good facilities. When arrived room with 2 single beds was in fact made into a double which wasn’t what we wanted (I had explained I needed 5 beds so sofa bed was also made up). Also no cleaning products, broom or dustpan which would have been useful.
Road noisy as old building windows not soundproof facing the main road. Few drunk and dodgy people around noisy at night. 20 mins walk to beach which was ok for us and...
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