البحث عن فنادق بتصنيف 4 Star في كاسينجتون من SAR 367

"The room was dirty , dirty pillowcase left on the floor! No cleaning done prior to our arrival No matress topper on one of the beds No replacement of toilet paper No soap refill We put our used towels to be replaced on the floor of the bathroom.. we When we came back after our day out , the DIRTY towels were replaced back on the towel rails!!! This was not acceptable at all .. There was no ramp to get our suitcases up the steps into the hotel reception door way . We found this a struggle...

"Great location and wonderful staff. "

"A few more coffee, tea and sugar sachets would be nice and perhaps a note to say where they can be found (it took me a while to discover that there was a drawer under the kettle stand)."

"Breakfast was ok"

"Overall great checkin was slow and not very helpful but there was a new trainee in the team so i understood. Checked out and was asked to pay 30 pound i owed on room ,told the girl i had paid up before she said i had to pay but she didnt know what it was for."

"Fantastic all around , from the staff to the food the spaces. Incredible stay."

"Very clean and tidy, staff were very friendly and helpful, "

"Excellent room and food, good service too. Highly recommend"

"Lovely hotel exactly what you want from a Cotswold hotel."

"This is now my hotel of choice for stays in Oxford. Attractive, compact room with all relevant amenities, a really comfortable bed, and attractive views of the river. Breakfast was excellent. Service by the staff was also first rate."