"terrible experience. Firstly we didn’t get robes and towels upon check in which meant we had to return for these from the red block to query about them. Apparently you need to ask for these! During check in, the woman was dealing with us at the same time as taking phone calls from quests and whilst this was great multitasking, it made check in less personal and may have been why she missed explaining things to us and providing us with a pool bag.
My biggest issue throughout this stay was the...
"Struttura da tempo presente a Folgarida manutenuta in ottime condizioni.
Camere pulite e caratteristiche. Colazione e ristorante eccellenti come la SPA, davvero ben organizzata. Sale comuni molto belle."
"The crew was very polite, respectful, well trained. Loved the SPA and the excursion guy. The only problem was the carpet in the room very old and spotty. TH leases the building and the owner doesn’t want to spend any money. Shame on him"
"Ho apprezzato tantissimo il soggiorno presso questa struttura, ottime le pulizie, il personale gentilissimo dal check in al check out, colazione ottima e servizi veramente apprezzabili, soprattutto la spa e la piscina, un plauso particolare a Daniele della reception ed a tutto il personale, gentilissimo e disponibilissimo, ci tornerò sicuramente"
"Excellent hotel! Great services and great people. Marco, the bartender, is the best. The restaurant is great! Great people.
Tiziano is the great owner. Andrea at the front desk is also great."
"La struttura non è male, ma non sono molto organizzati per la non contaminazione per chi soffre di celiachia pur facendo senza glutine, questo per il buffet della colazione ed il buffet delle verdure della cena in quanto veniva tenuto tutto insieme, cose senza glutine e alimenti normali, spesso anche vicino alla zona del pane piena di briciole. Inoltre per la colazione senza glutine venivano sempre servite le torte della sera prima anche per più di un giorno. Infine il cibo non era di grande...
"Nicola at the front desk was so helpful, friendly and professional. The staff at the restaurant was also very friendly. We felt genuinely welcomed.
The spa was very nice, clean and relaxing. We would definitely stay here again and recommend it to our friends. "
"I don’t think the pictures here do the hotel justice. We spent nights on the balcony enjoying the view over the vines and valley. Staff are friendly and present. Pool is good size and more sunbeds available to use on terrace. The sunbeds could do with updating (quite uncomfortable). The small kitchen unit in the room was handy if you choose to self cater. I would have loved more luxurious towels and pool towels too. Minor criticisms though for a super hotel.
There’s some super restaurants...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
