Cristal Palace

Property class: 4.5

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Near Madonna di Campiglio Ski Area, Cristal Palace provides a free breakfast buffet, an airport shuttle, and a terrace. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle and ski storage. Indulge in a facial, a hot stone massage, and a body scrub at Cristal Energy Spa, the onsite spa. The on-site restaurant offers breakfast. Enjoy the health club, as well as activities like sledding. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double or Twin Room

A well-lit bedroom with a large bed, wooden paneling, a television, and a balcony with curtains.

Classic Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

A hotel room with a wooden headboard, a large bed with a tray of breakfast items, a window with curtains, and a mirror reflecting the room.

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

A bedroom with a bed, dresser, desk, chair, and a window with a view of mountains.

Deluxe Double or Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

A well-lit bedroom with a large bed, wooden paneling, a television, and a balcony with curtains.

Classic Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Triple Room

A cozy room with wooden paneling, a bed with a tray of breakfast, a desk with a chair, and a TV on the wall.

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Triple Room

A cozy living room with a red sofa, a wooden coffee table with tea set, a television, and a lamp.

Deluxe Triple Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room (with extra bed)

A well-lit bedroom with a large bed, wooden paneling, a television, and a balcony with curtains.

Triple Room (with extra bed)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

A hotel room with wooden floors, two beds, a desk, and a TV.

Junior Suite

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Family Suite

A wooden-floored room with a red patterned sofa, a television, and a large sliding glass door leading to an outdoor area with a table and chairs.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Classic Double Room Single Use

A well-lit bedroom with a large bed, wooden paneling, a television, and a balcony with curtains.

Classic Double Room Single Use

  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Located in Pinzolo, Cristal Palace is in the city center and in the mountains. Museo della Malga - Palazzo Lodron-Bertelli and Museo della Civilta Solandra are cultural highlights, and some of the area's activities can be experienced at Madonna di Campiglio Ski Area and Pradalago Gondola. Traveling with kids? Consider Pineta Park, or check out an event or a game at Tennis Club Pinzolo A.s.d.. Spend some time exploring the area's activities, including downhill skiing, snowboarding, and golfing. Visit our Pinzolo travel guide
Map
Via Cima Tosa 104/A, Pinzolo, TN, 38086

What's nearby

  • A cable car system in a snowy mountainous area with snow-covered trees and rocky peaks.
    Madonna di Campiglio Ski Area
    1 min walk - 0.0 km
  • Pradalago Gondola
    3 min walk - 0.3 km
  • Miramonti Ski Lift
    8 min walk - 0.7 km
  • 5 Laghi Express Gondola
    11 min walk - 1.0 km
  • Groste 1 Express Gondola
    11 min walk - 1.0 km

Getting around

  • Mezzocorona Station
    63 min drive
  • Bolzano Airport (BZO)
    110 min drive

Restaurants

  • Home Stube
    14 min walk
  • Chalet Spinale
    16 min drive
  • Rifugio Nambino
  • Bar Suisse
    9 min walk
  • Doppio Malto
    12 min walk

About this property

Cristal Palace

  • Luxury family-friendly hotel in the city center
  • Madonna di Campiglio Ski Area is located near Cristal Palace, which provides a free breakfast buffet, an airport shuttle, and a terrace. With amenities like a free ski shuttle and ski storage, this hotel is a great place to hit the slopes. Indulge in a facial, a hot stone massage, and a body scrub at Cristal Energy Spa, the onsite spa. The on-site restaurant offers breakfast. Enjoy the health club, as well as activities like sledding. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • Babysitting (surcharge), a 24-hour front desk, and multilingual staff
    • Concierge services, outdoor furniture, and a banquet hall
  • Room features
  • All 61 rooms offer comforts such as premium bedding and bathrobes, as well as perks like free WiFi and safes.
  • Other amenities include:
    • Bidets, tubs or showers, and free toiletries
    • LCD TVs with satellite channels
    • Heating, daily housekeeping, and desks

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Frequently asked questions

Does Cristal Palace have a pool?

Yes, this property has an indoor pool.

Is Cristal Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 10 per day.

What time is check-in at Cristal Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Cristal Palace?

Check-out is at 11 AM.

Does Cristal Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 200 per person applies.

Where is Cristal Palace located?

Located near the slopes, this Pinzolo hotel is in the mountains and within a 10-minute walk of Madonna di Campiglio Ski Area, Pradalago Gondola, and Canalone Miramonti. Miramonti Ski Lift and Fortini Express Ski Lift are also within 10 minutes.

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Reviews

Cristal Palace Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 117 out of 175 reviews
Rating 8 - Good. 40 out of 175 reviews
Rating 6 - Okay. 14 out of 175 reviews
Rating 4 - Poor. 4 out of 175 reviews
Rating 2 - Terrible. 0 out of 175 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing hotel, spa facilities and very good breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very clean, friendly and helpfull
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great breakfast. Highly recommend.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place

Very nice hotel. Great location, good breakfast, nice indoor pool an very friendly staff. Quiet and beautiful views over the village and only a short walk don to the village centre.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Great spa. Mediocre restaurant - breakfasts good but dinners below par.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was nothing short of fantastic. The staff were the highlight, incredibly friendly and accommodative, going above and beyond to ensure we had everything we needed. Our room was gorgeous, offering both style and supreme comfort. Every service we used, from check-in to dining, was flawless. This hotel truly understands hospitality. We can't wait to come back!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the reception was beyond expectations from the beginning. They called in advance to ensure the arrival time, kindly met me in front to explain the parking procedures, took care of my luggage and told me about local surroundings and activities. My room was as described. Clean and well maintained. The location is the hotel is great, within walking distance from the town and cable cars. All in all a very pleasant stay, I'd go again :)
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing place, very nice and clean, service is top level, but the best thing is the view from the breakfast hall. We went there for my wife’s birthday and we experienced may be our best stay ever. We even wanted to extend but unfortunately there was no availability. Will see you again soon, nice people! Recommend with both hands.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy in general. Perfect if skiing, including the spa, very nice and authentic style of the building. Excellent service in particular the shuttle. A short walk to the village center, though the last 100 meters or so following the roadway rather than a pedestrian path.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful spot for a snowy vacation!

A snowy winter wonderland! This hotel exceeded all our expectations—the room, restaurant, and spa were all great. However, the best part hands down was the staff! Every person was so welcoming, friendly, and professional and made us feel like we had been coming there for years. It’s a fun spot for families, but amidst the kids and activities we still had a lovely romantic visit because of the extra special touches that were made for us(Grazie Sergio!)
View from the room
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Love this hotel
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a view over the valley

This hotel suited well our one night stay in Madonna. Location was within walking distance from the town centre with a nice view from the breakfast room. Spa was nice, there was even a water bucket in the sauna!
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place. Minor service issues.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel dallo stile montano classico, particolarmente curato nei dettagli. Ottima la pulizia, eccellenti i servizi.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel. Bath extremely high
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Solides 4 Sterne Hotel mit schöner Aussicht und nettem Personal
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura situata a 10 minuti a piedi dal centro di Madonna di Campiglio, arredamento in tipico stile di montagna e stanza spaziosa con terrazza con vista sul paese.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

torneremo

consiglio vivamente questo hotel, avevamo l esigenza di fare colazione prima delle 7 il maitre ci ha accolto e trattati benissimo con i suoi collaboratori. posto bellissimo ringrazio vivamente
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é bom porém longe do centro.
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Comodo per arrivare in centro.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel a Madonna di Campiglio

Hotel situato in posizione strategica. Camera spaziosa, pulita, ben arredata e con balcone con vista sul paese di Madonna di Campiglio. Personale professionale e disponibile. Colazione abbondante e servita in un’ampia sala interna. Mi sento di consigliarlo assolutamente.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

Sejour genial L’hotel est magnifique avec une vue sur la ville tellement belle Le petit déjeuner à volonté très bon Le personnel au petit soin Le seul bémol mais indépendant de l hotel c est qu il faut prendre une navette pour rejoindre les télésièges après cela peut ne pas déranger certaines personnes
Stayed 4 nights in Feb 2022
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Ampi spazi di miglioramento

Punto primo il cartello dell'hotel non e' visibile dalla strada ne' tantomeno il cartello che indica dove parcheggiare. Morale della favola se non hai qualcuno che segue il gps ti perdi. La hot tub non funzionava e hanno trovato patetiche scuse per la temperatura ( fredda ) fino quando alla terza serata di spa guarda caso la hot tub era chiusa.... Parcheggio a pagamento non tollerabile visto il costo medio di una notte. La televisione in camera e' situata sulla parete sbagliata e devi torcerti il collo per vederla. Nel complesso il posto e' bello con ristorante all'altezza sia per colazione e per cena. Peccato per i dettagli.
Stayed 4 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, friendly staff but be aware some bedrooms don't have a balcony/view
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Davvero un bel hotel
Stayed 2 nights in Dec 2021