البحث عن فنادق بتصنيف 4 Star في بورز هيل من SAR 294

"Breakfast was Luke warm / not much bread left for toast as I assumed that most items were consumed by an overnight coach tour party staying overnight with earlyish departure. One staff member on duty probably having to cover for restaurant In the room which was ok the only problem was when you empty the wash basin the waste water came up the bath plug hole"

"The room was dirty , dirty pillowcase left on the floor! No cleaning done prior to our arrival No matress topper on one of the beds No replacement of toilet paper No soap refill We put our used towels to be replaced on the floor of the bathroom.. we When we came back after our day out , the DIRTY towels were replaced back on the towel rails!!! This was not acceptable at all .. There was no ramp to get our suitcases up the steps into the hotel reception door way . We found this a struggle...

"Great location and wonderful staff. "

"A few more coffee, tea and sugar sachets would be nice and perhaps a note to say where they can be found (it took me a while to discover that there was a drawer under the kettle stand)."

"Breakfast was ok"

"Overall great checkin was slow and not very helpful but there was a new trainee in the team so i understood. Checked out and was asked to pay 30 pound i owed on room ,told the girl i had paid up before she said i had to pay but she didnt know what it was for."

"Fantastic all around , from the staff to the food the spaces. Incredible stay."

"Very clean and tidy, staff were very friendly and helpful, "

"Staff were good. Poor nights sleep though as the room we had on the upper floor was far too hot and uncomfortable to sleep in ( not sure how people cope in summer as it was 10 degrees outside) . No other rooms available as there was a wedding going on at the hotel .They had already provided a fan in the room ( so they must know about the issue) which we had to use all night as well as keep the Juliette balcony door open. Food in the restaurant was ok but service and staff were very good. Leaving...

"Excellent room and food, good service too. Highly recommend"