Find 4 Star Hotels in Bloomfield Hills, MI from SAR 432

"They lost our cooler but other than that things were good. We would stay again."

"Clean room; Staff was polite; Heat worked just OK, slept cold the entire stay."

"Hotel, staff were all good. Only thing to complain is "

"Great little gem to stay at in Detroit "

"I had double booked my reservation, and cancelled the wrong date as soon as I learned of it. This hotel still charged me for both. They accepted over $400 and refused to cancel it because it was a "no show." They present themselves as a luxury hotel, but their customer service was that of a much lower class facility. I would not recommend booking here under any circumstances. They provided no service at all, but they kept my payment. "

"Very nice place. Didnt have time to check out amenities. Staff were helpful and pleasant."

"worst customer service that I’ve ever encountered. Misleading information between staff caused great The customer is put in the middle without regard to circumstances. Needless to say, I will no longer be using this hotel in the future. Due to extreme weather conditions and tornadoes in Michigan, flights were canceled and travel plans had to be adjusted. They were inflexible and charged me for one night when it wasn’t used. Hotels.com made the original reservation and reached out to the administrative staff at the Kingsley Inn, who still stood firm and did not offer a room credit for a future use. I was not looking for my money back. I was simply trying to rebook the room in the future. I’m sure that there are other hotels that would appreciate my business."

"The Manager Darron m, I think and one of the hotel bellman is what encouraged ne to rate this property with a 3 stars. If it wasn't for them I would have given a 1 star. For a 4 star rated hotel much more is needed in room cleaning, bellnan service. We booked because the hotel advised that it offered bellnan service we are both physically challenged my husband more so handicapped- He felt and injured himself trying to pull his suitcase inside. If it wasn't fir the Uber guy assisting us it would have been bear impossible for me injured to get him up. I usually respect the Westin/ Marriott brand so I am hopeful the management would seek to uphold the brand."

"Stayed while in town for a wedding weekend. Loved the gorgeous hotel and grounds, attentive, friendly, front desk staff, and well-appointed quiet room. Would definitely return when I have more time to explore outdoors in warmer weather."