"Check-in smooth, although the receptionist charged us for breakfasts over two nights for one room (4 breakfasts) as opposed to breakfasts over one night for two rooms (3 breakfasts) as requested.
One room was quite run-down (broken towel rail, tired fittings, etc.) and very noisy with the floor boards in the upstairs room creaking whenever someone walked on them. Flagged to reception on the following day and a new room offered and accepted. Of note though was that no offer was made to move our...
"We stayed in a pet room. It was very clean. The breakfast was lovely too. Great stay for a great price.
The TV remote didn't work, the iron didn't work and the kettle took a while to boil - on reflection, i'd still give it 4/5 re the cost."
"The location is excellent with easy access to riverside restaurants and transport hubs.
Staff were very friendly and helpful.
Our room was really good with a lovely view of Keel Square.
Breakfast was OK but overcrowded on three occasions."
"The room was clean and tidy, however when we stayed last year we had bottles of water in our room but this was not the case this time, I brought my own last year but didn't this year as I thought that bottles of water would be in our room. I also requested an extra pillow as the 2 pillows I had were flat, reception made a note of this but the pillow never arrived.
Staff were all very welcoming, helpful and pleasant.
Breakfast was lovely with a variety of breakfast choices available. the...
"The room itself was lovely however it was very noisy!!! Not only did it sound like there was a fish tank in the room, there was also loud crackling noises going on!! This resulted in neither of us getting very much sleep at all and unfortunately would put me off staying again. I can only hope this occurs a small minority of the rooms. Such a shame as it is a lovely hotel and perfectly located too."
"The accommodation is a small studio flat which was well furnished and comfortable. Unfortunately, when the windows opened the road noise is too great to leave open and the room very warm so for me, not comfortable due to being too hot and poor quality sleep. There is a fan but only blowing around warm air so not great. Breakfast was okay but some food not that fresh, some of the rolls were from the previous day and a bit hard and some food put out for the 6am opening and still there an hour or...
"We had a lovely stay and really enjoyed the hotel. The room was clean and comfortable, the staff were friendly and helpful, and the whole place had a relaxing atmosphere. We especially enjoyed the spa facilities and it was a great place to switch off and rest after a day out. Breakfast was good and there was a nice choice of food. Overall, we had a very pleasant experience and would happily stay again."
"Very expensive for our 2 night stay with breakfast. Staff were lovely and very helpful. Room was cluttered and very very dusty with long hairs in the wardrobe
Garden could have been lovely but lots of tired looking furniture. Breakfast good, good selection, and served at the table. All in all not worth the very expensive price we paid and would not stay again."
"Pleasant Staff, simple book in.
Let down by tiny tv & silly early book out time of 10.30am. Charged an extra £25 to book out at 12 having already paid £493 for 3 nights.
Breakfast let down by poor ingredients - cheap tasteless sausage."
"Just stayed here last week very easy to find plenty parking. Check in straight forward the young man very friendly. Some minor faults with rooms. We had 2 rooms . Both kettles in rooms had bad limescale so never used them .the teabags looked like they had just been thrown in a pile on the dresser Bathroom towel instead of being white had a massive blue stain on .bed sheet was dirty. .you could hear the traffic outside but to be expected as on main road. I think for value for money...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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