"As a disabled person the fact that a taxi can not pull up to the front door is very inconvenient ( but not a fault of the hotel but the Leeds council) so the car park is a walk away to be disabled or not with bags cases is a struggle on departure I ask on reception if there was a porter to help me with my bag to the car park as I am on crutches after suffering a broken neck and back could see I was clearly struggling
But on my way out the disabled exit a very kind member of staff saw my...
"I had two rooms booked, and the experience started badly from the moment we arrived. During check-in, the manager was already arguing with someone on the phone, which was unprofessional and did not create a good first impression.
Although we paid an early check-in fee, we were given the worst room. The sink was broken, and there was even a dirty sock left in the room, which clearly showed that it had not been cleaned properly.
To make matters worse, I accidentally left a pair of gold stud...
"Fin lokasjon med bare 10-15 minutter gange til det aller meste. Hyggelige ansatte og fin størrelse på vårt rom (vi var 2 voksne og 1 barn). Det var overraskende stille på rommet med tanke på beliggenheten. Desverre var frokosten en skuffelse. Det var tomt for alt av mat allerede 1 time før frokosten var ferdig. Dette var en gjenganger i løpet av vår 5 dagers opphold. Vi hadde ikke annet valg enn å finne oss frokost ute."
"Never had the breakfast rooms clean bed comfy but the lifts where so slow to the point we had to start walking down 12 floors as one was out of order then when you do get the lift it’s going to every floors and everyone is cramped in not good."
"The rooms had wooden floors which I really liked, felt clean and modern. The bathroom had a huge shower and was clean. It was in a great location, very close to the city hall where we were going for an event.
My only issue was we went to the rooftop bar and the staff member who served us came across as very bored and not friendly which was a disappointment as everyone else seemed very friendly there."
"The room was hot and humid with no way of cooling it down - the window only opened a tiny amount and the fan was not powerful enough for the room size. The extractor fan in the bathroom didn't work, which made the situation worse. The bedding was uncomfortable - pillows were very lumpy, bedding too warm for the weather. The fridge was also broken. We expected the pool to be nice... but it was crowded and felt dirty. The changing cubicles were strange - the door had been removed on one, the door...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
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