"The breakfast was very good with lots of choices.
There was an issue with cleanliness in the bathroom and no hot water when I arrived. I mentioned it to the front desk and no action was taken other than they would have house keeping do their usual tidy.
The hotel is in a very convenient location that is walking distance from all the sites and old town shops etc."
"We had a horrible room, 203. It needs to be renovated. A 4 stars hotel should not have a room like that. The walls were dirty, the windows super dirty. Old bedding, old bathroom. It had so much potential because it had a balcony but it was horrible.
A plus was the a/c that worked great but very disappointed of this hotel, especially for the high price I paid. The location was perfect but our room was not."
"Beautiful property with priceless views. The on-site restaurant also offered a nice light lunch. The pool area could have been spruced up a bit with some better furniture, but the room was beautiful. Be careful when using the shower as well as it is easy for the water to spray onto the floor. Make sure you understand where the property is located before booking as it is quite a ways outside of Florence city center. I rented a car and drove through the Tuscan hills to arrive."
"Virkelig smukt sted, pools kunne være renere, farven var lidt for grøn og grumset, men det var også meget varmt og kan være svært at styre. Ellers fine poolområder.
Ville være dejligt med en bar som havde større udvalg og var åben længere evt. Dejlig restaurant god mad meget venligt personale, alle taler godt engelsk.Utroligt velholdt sted, stort og smukt. Lejligheder lidt gammeldags indrettet, men dog med velfungerende aircondition, heldigvis.
Man får meget til prisen, så pyt med det hele ikke...
"Hotel was in a great location, lovely staff greeted us at the door on arrival and checked us in quickly, showed us directly to our room and around the hotel. Room was lovely, clean and had a beautiful view. Bathroom was a good size and had everything needed. Would absolutely recommend this hotel."
"Camera pulita e ben manutenzionata, personale efficiente e molto discreto, il voto più alto in assoluto lo dò alla prima colazione (una meraviglia)...mentre il voto meno alto lo darei alla spa (immaginavo qualcosa in più)...massaggi top di gamma (un'ora di manipolazione benedetta)...nel complesso lo consiglio e sicuramente ci farò ritorno.."
"Una buona camera, anche se il materasso era un po’ andato dall’usura del tempo infatti era imbarcato, la colazione nella norma. Il personale disponibile la camera era pulita."
"Camera confortevole , bagno pulito e molto grande . Televisore in camera molto piccolo. Colazione buona . Le piscine troppo affollate e con poca manutenzione . Nel prezzo della camera che è già abbastanza elevato potrebbero includere altri servizi della spa che invece sono tutti a pagamento ."
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