Find 4 Star Hotels in Back Bay, MA from SAR 612

"Lovely staff all around. The hotel overbooked and so I was asked if I really needed the room type I requested. I paid full price and booked weeks in advance so I presumed it would be ok. I ended up getting a lower floor room and couldn’t even get extra bedding as the hotel was so crowded. Be mindful this may happen. "

"Hotel has a beautiful view of the harbor and is well located - very easy to walk to dining and downtown. Room and hotel overall were clean and felt luxurious. Coach bed was comfortable as well. Loved having a door between the bedroom and living area! Overall great experience."

"wonderful hotel"

"Room and bathroom were spotless. Great location to everything. There was a late night emergency evacuation and everything moved seamlessly (we were on the 15th floor and made it down in no time). Hotel restaurant and bar were very nice and was a great place for late night relaxing following a day of sightseeing."

"All power in the hotel went out. I had to walk. Down from the 34th floor with my luggage. We were told we would be given a credit for $150 however, I haven’t received it as of yet. "

"We will be back here! Amazing customer service - the entire staff was incredibly helpful. Rooms pristine, loved the bar/restaurant. And was close to all we needed to get to while in Boston!"

"Staff was friendly and professional "

"Clean rooms, friendly staff."

"I was in room 118 just off of the lobby. Worst night sleep ever….pounding house music comíng from some nearby bar or something until 2 am,and constant door slamming and work noise from staff or cleaners….until even later. The TV is through Sling, but the poor connection meant nothing streamed. The room was largely clean but the toilet hadn’t been flushed, as there was poop bits at the bottom. "