البحث عن فنادق بتصنيف 4 Star في أفونديل من SAR 399

"Friendly staff, clean rooms and comfortable beds."

"I’m not really sure where to start. Upon arriving at the hotel and parking, the elevator was out of service. At check-in they forgot to give us our complementary drink tickets that you get for being a member. Walking to our room we saw that all the fountains were off. I’m sure it had something to do with maintenance but again I booked this hotel specifically because of how beautiful it was. The fountains didn’t fill up and turn back on until the day we left. I booked a poolside view, but our...

"Hello, Jessica at the front desk was extremely, extremely helpful, kind and courteous. Besides our interaction with her, our stay was less than desirable. I felt that the hotel misrepresented itself with the photos online, starting with the pool. There were very few seats available and no amenities. Also, our beds were extremely uncomfortable. Some of the reasons that prompted us to cancel our second night. We respectfully are requesting a refund. Also we were charged for parking when we had a...

"I enjoyed my stay at Mountain Shadows. All the staff was helpful and friendly! I will definitely be back. I will recommend to those traveling to Phoenix to visit! Thank you for such a wonderful stay!"

"The swimming pool was closed for the week, which we were notified of. But a hotel without a pool in Phoenix shouldn't even open. Mistake. The hotel did not smell well - the aroma of dogs. One reason we stayed there was "dog-friendly" for our dog, but they clearly had a problem. Worst I've ever encountered. Coffee machine was placed above refrigerator with no electrical access, so had to move to bathroom. Paper cups (two) only for coffee, kind of sucks. Lobby is nicely designed and open,...

"The property was nice. The staff at the pool and bar were not friendly and acted as though we were putting them out. We sat at the pool for over 20 minutes before the server said anything to us, even though he continued to walk past. He told my husband not to try to put up the umbrella himself. Which is fine, but then he never came and put it up; we had to ask someone else. For the price of drinks and food, the service was subpar. That part was disappointing. The front desk was very kind, and...

"The property itself has charm, but a few issues really impacted our stay. Most notably, we found two roaches in our room and they were German cockroaches, not the "palmetto bugs" staff tried to attribute to recent palm tree trimming nearby. To their credit, staff did acknowledge that explanation wasn't really an excuse, but the resolution fell short: we were told housekeeping wouldn't address it until checkout (which was the next day), meaning we had to deal with it for the remainder of our...

"Sal the receptionist was great and very helpful"

"Everything"

"I just wish that the pool was open, other than that it was a nice place to stay"