"We booked this hotel because Expedia advertised it as a five-star hotel, and one of the reasons we considered it was air-conditioned. However, since arriving, the front desk staff has stated there is no air conditioning, which seems untrue as the lobby on the first floor felt like it was running. If you're going to turn it off during the winter, you need to understand that your guests are from Thailand, where the weather is hot. I paid over €500 per room per night for my family to have a...
"We booked this hotel because Expedia advertised it as a five-star hotel, and one of the reasons we considered it was air-conditioned. However, since arriving, the front desk staff has stated there is no air conditioning, which seems untrue as the lobby on the first floor felt like it was running. If you're going to turn it off during the winter, you need to understand that your guests are from Thailand, where the weather is hot. I paid over €500 per room per night for my family to have a...
Mr. YUTTHAPHON