Find 3 Star Hotels in Ystradgynlais from SAR 231

"Rubbish was found all over the floor (plastic nails, bottle of water under the dressing table, half eaten cookie), bed extremely uncomfortable, food in the restaurant salty(when sent back the tone was like I was asking for more food, rather than trying to rectify error politely), no idea how this place is 4star, would never go back. Spa just re-opened after refurb, but works still going on, debri everywhere, smell of silicone in the changing room revolting. Staff on reception and spa lovely. "

"The staff were great, but the room was disappointing, the pictures made it look bigger and luxurious. Our room was above the bar so the music was loud and we had either thin pillows or lumpy pillows, so my neck ached in the morning "

"Our rooms had a lovely ( unexpected) sea view but as I found out on arrival, most if not all rooms, (other than accessibility/disability rooms) have a shower over the bath, so it wasn’t ideal for my 84yr old mother who doesn’t require an accessible room as she doesn’t have any disabilities or restrictions per se but can’t climb into the bath to take a shower. It is very unusual for a hotel these days to have baths in every room but the hotel was fully booked for a conference so unfortunately there was no option to change rooms to an accessible room for her. The restaurant was closed for a function the night we arrived, This was a Monday night in a small seaside town at the beginning of March so I wasn’t hopeful - but we found 3 great places to eat within a few mins walk. A really lovely seaside cafe/restaurant, an Indian and an American/Mexican type restaurant. The hotel was clean, staff were lovely and it was ideal for our stay. Don’t be put off by the 1970’s exterior. We didn’t go further than the seafront so not sure about a ‘town’ but there are retail parks nearby. "

"Spotless room , staff friendly and helpful "

"Really tired looking hotel with TV not working well and the worst was the water pressure in the shower — It literally dribbled out and was nearly impossible to wash the soap off and get clean. Very disappointed."

"Room clean, but a lot of cobwebs at the top of the head board. Topper mattress was lumpy in the middle of the bed. Room was only cleaned on day of arrive, bin emptied on second day and cups cleaned. Recreptoon staff and bar staff lovely. Breakfast nice apart from cold coffee and toast."