Find 3 Star Hotels in Wauconda, IL from SAR 276

"Terribly dirty. Booked this room based on positive reviews, but I think those must be made by the hotel. Overall carpet needs to be cleaned or replaced. Put room was ok, but bathroom had hair on toilet and stains on wall/door. The water in bathroom ran clear but the kitchenette water was so murky I thought my kids were playing a prank. Staff seemed to not be concerned. We booked with a bottle of wine guaranteed and did not receive it. Cookies that were raved about were inedible. Breakfast as ok. Pool will accolade one family at a time. Really unsure what all the positive reviews are based on, if we received an off room the staff had zero inclination to fix it. "

"Parking $$$$"

"The suttle doesnt work anymore"

"The room is clean, complementary breakfast was good and the staff was very helpful "

"Very nice place"

"They apparently started remodeling this hotel but only did it halfway. The sink and floor of the bathroom were nice, but the shower was one of the worst I have seen - worn and nasty looking, and there was a place on the shower wall where the shampoo and conditioner had been ripped off and it had not been repaired. I would have avoided stepping foot in the shower if I could have. The carpet in the room had what I assume were permanent stains. Breakfast was pretty basic, not much to it. When I spoke to the manager about the condition of the shower he basically said it was out of his control and that is why the price is cheap. "

"Exceptional customer service from the front desk to housekeeping to the kitchen- all very helpful and friendly. Great restaurant nearby..."