"Hotel was unreachable by phone after several attempts, a bad first sign and almost unheard of in 2026. Upon arrival, 2 hours after the check-in time of 3 PM, we were informed our room is not yet ready after waiting in line for an hour. We were told it would be another 10 minutes. 10 minutes later, we were told it would be another 10 minutes. We then decided to stay elsewhere. The front desk seemed unprepared and overwhelmed. It's preposterous to have guests' rooms unready past the agreed upon...
"Hotel was unreachable by phone after several attempts, a bad first sign and almost unheard of in 2026. Upon arrival, 2 hours after the check-in time of 3 PM, we were informed our room is not yet ready after waiting in line for an hour. We were told it would be another 10 minutes. 10 minutes later, we were told it would be another 10 minutes. We then decided to stay elsewhere. The front desk seemed unprepared and overwhelmed. It's preposterous to have guests' rooms unready past the agreed upon...
scott