Find 3 Star Hotels in University Heights, OH from SAR 219

"We stay at this location several times a year for on-site events happening in the banquet hall. Thus far; every time we stay, the elevators are not working (only 2 of the 5 actually work) and the pool area is closed at least one day if not all the days we stay. The free breakfast is not worth it and there is never enough staff on hand to handle proper operations. The hotel needs serious upgrades but is unwilling to spend the money."

"Good selection for an inexpensive hotel."

"Rooms were very comfortable. Staff very helpful. Shuttle service was great."

"my original room was in very poor shape. it was handicapped accessible and seems like it hadn't been looked at in a while. the door lock appeared to work (turned green) but door wouldn't open on first 4-5 tries. eventually got it open w/ a big shove! Vertical blinds did not cover the window (weird cut out maybe where an old window AC used to be?) but the bigger issue was that the shower had no shower curtain and no shower head. A handheld showerhead makes sense for accessibility room - but it was totally missing. Just a hanging metal garden hose and not shower curtain. i called the front desk 4 times w/ no response and eventually walked down to ask for a different room. The desk attended seemed very surprised at my report of the shower issue and did find me a different room, but all this wasted almost an hour of time i had planned to be using to prep for my work presentation the next morning"

"Friendly efficient staff at front desk"