"The room and grounds are very clean. The bed was very comfortable. The hotel is still undergoing renovation regarding lighting so our room was all or nothing with lights. It was a little noisy in the morning as there is not much materials to absorb sound but not really a big deal. The person at the front desk was amazing. So helpful in booking a tour for us and also providing recommendation on things to see. The beach is a touch rocky in front the hotel area, but we were still able to get in...
"Perfect stay with my daughter for few days. Staff are so friendly and helpful all the time. Can’t fault the whole experience. The only thing I’d pick on was the smell in the toilet in our room, it’s probably due to the sewage system. The stafff came to attend and fix the smell every time we raise the issue.
It’s really been a great escape ."
"Das Hotel war super gelegen und hat es dort sehr gefallen da wir eine gute Lage für Ausflüge haben wollten und dafür war es perfekt. Man kann sich vor Ort einen Quad mieten und in nur 30 min an Balos Beach hinfahren. Auch mit dem Auto kann man in nur einer Stunde zum Elafonissi Beach hinfahren, und die Fahrt dort hin ist schon ein Erlebnis wenn man die längere Strecke in Kauf nimmt. Das war bisher der schönste Strand den wir je gesehen haben.
Frühstück im Hotel war ausreichend und am Pool hat...
"We had an amazing stay at Erato. The flat was in good condition and clean! All the employees were kind and helpful. We had cleaning service everyday. The hotel is located just in front of the beach. Perfect location. The pool area is amazing as well. We also had a parking spot. Everything was perfect and we couldn't expect anything better. Give a 10/10 for the amenities and staff as well. Will come back definitely!"
"We drove our car there at night, the road was wiggly & dark ( no lights other than the car lights). For us it was a little nerve racking. The view was pretty in the morning.
The room looked nice and clean, but the fridge was uncleaned,
Staff were nice and welcoming.
In the room description it said the mattress is Tempur-pedic, but that definitely wasn’t!.
In the room descriptions it said we would get a bottle of sparkling wine, but we didn’t get that either. I opened the drawers under the bed...
"Only stayed one night as I had an early ferry departure the next morning. I wouldn’t hesitate to stay longer. The property is well-maintained, clean, and comfortable. Location is excellent. Staff genuinely friendly and helpful."
"Wonderful hotel at a beautiful beach. Everyone working at the hotel are extremely nice and accommodating. Special shoutout to the brother-sister team of Alessio and Alexandra for taking great care of us. The location of the hotel is also excellent especially if you would like to visit the best beaches on the whole island of Crete."
"The property location is excellent, price for breakfast wasn’t really worth it— not much choice. Staff was friendly and accommodating, pools were gorgeous!
Internet was spotty and difficult to get on"
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