"No one was at the office for check in. Note on the door had a number to call and said they would be at another hotel assisting guests Kthere. Initially I called someone answered but hung up straight away. So I called several more times each time saying that no message could be left as the mailbox was full. I then googled the other hotel for a phone number and called that several times getting the same mailbox was full message. Finally someone texted back asking was I trying to book a room. When...
"We loved our stay at King Reef Resort. The reception ladies were amazing! Our booking has some where had a technical issue and changed rooms. They accommodated us immediately.
We loved the beach front cabin its a cabin at the beach perfectly poaitioned and the shower was hot and excellent pressure.
We loved the people, the food was absolutely amazing (i had to let the staff know so much was left because I was so full and was not indicative of the quality) fresh seafood in the pastas and...
"This is a hidden gem, don't expect all the glitz and glamour of a 5 star resort , but for peace and tranquillity, it's location to one of the most pristine beaches in FNQ , this is the place"
"Rooms are dated but very clean. Fresh towels each day. Lovely hot shower. Bar fridge & kettle. Very convenient location & the owner Jim was lovely & helpful. Traffic noise being on highway but expected & I wear earplugs so didn't bother me. Thanks for a lovely stay. "
"We’re not notified of smaller cabin until after fees were deducted from card. The booking site said camp bed available on request but manager had no clue. My teenage son spent the nights in a swag that we bought with us. Cabin was 6x2m, not suitable for family of 4. Hot water not switched to full gas tank before we arrived. Wifi provided but didn’t work. Cupboards dirty, stains on pull out couch mattress cover and extra blankets unwashed and smelly. After 2 nights, we left a day earlier...
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