البحث عن فنادق بتصنيف 3 Star في ستانويل من SAR 236

"The staff at this hotel don’t care about anything. We checked in following a late flight with a staff member named Lenny. He assured us our reservation included breakfast. Knowing we had an early flight, we got up an hour early to have breakfast before takeoff. We got to breakfast only to be told breakfast was never included. Lenny was still working the front desk at that hour so we asked him about it. He said our room didn’t include breakfast. No apology, no making it right, not even eye...

"If you need to get in contact with the hotel about your reservation good luck. No one answers ever. Called over 20 times over 4 days during working hours and was never able to reach someone there or over email."

"Not a very friendly and welcoming reception. A smile and perhaps welcome to Moxy Heathrow would have been nice. Some staff need better training in customer service. The main ground floor area is looking tired and lacks atmosphere."

"Central location but quiet on courtyard side. Small but comfortable room."