"We stayed at this hotel on the hottest day of the year, and the experience was extremely disappointing.
When we booked, we were guaranteed that a fan would be provided at the very minimum. However, when we arrived, there was no fan available. Instead of trying to help, the staff told us to “just deal with it” because the promise had apparently been made by the day-shift employees, not the night staff.
That is not an acceptable way to treat guests, especially in such uncomfortable conditions....
"We stayed at this hotel on the hottest day of the year, and the experience was extremely disappointing.
When we booked, we were guaranteed that a fan would be provided at the very minimum. However, when we arrived, there was no fan available. Instead of trying to help, the staff told us to “just deal with it” because the promise had apparently been made by the day-shift employees, not the night staff.
That is not an acceptable way to treat guests, especially in such uncomfortable conditions....
Steven