"Checked in to courtyard room with my 2 daughters. Floors were still wet from mop so opened the patio door to air out and found dozens of cigarette butts. Looked around and found butts everywhere outside.
Went to front desk and requested a different room and was given one across the hall it was cleaner and had access to parking lot. However, lock to patio door was broken!! Which was completely unsafe traveling with my daughters. There was also no bedding provided for the pull out couch. So went...
"Unfortunately the hotel is under construction, so the pool or gym were not available, and it was very noisy during the day. However, our room was very spacious, comfortable and the staff were very friendly and helpful. Breakfast was included with our stay, but the hot food was never very hot and the area where the breakfast was served was very dark and dirty (probably due to the construction). Parking is also very limited, especially if you drive a truck. There is also no other entry other...
"No immediate parking at the hotel , thus a bite of an issue specially travelling with two crated cats. Need to park at the Elm mall parking garage.The room was big and clean , staff was friendly"
"My room was great! Clean, the bed was extremely comfortable. Noise between rooms is loud. I k ow it is a older hotel that has been refurbished. Sound parties and some of my neighbour's were noisy. The staff ...housekeeping, front desk,were great. The waitress I had last night was not as accommodating as the one I had the first few nights. Would recommend the hotel to others."
"Room was spacious and well laid out. Bed and pillows were excellent. Interesting architecture throughout the building.
Close to hospital, good Restuarants a d a lake view. Awesome sunrise
Staff were friendly and helpful
Will stay again"
"The property is clearly geared towards buses and volume people over individual travellers. Requests or questions of the front desk, different members at different times, were indifferent in their responses at best."
"Very old ,charming property...but seen better days...no TV ,no hairdryer,no fridge,no coffee maker in the rooms,broken blinds,carperts not vacuumed throughout the building not just a day or two,but probably about a month did not see the vacuum,
But the worst was the bottom of the shower curtain full with mold and grime in the bathtub,which was surprisingly clean and white towels were clean as well.Poor, all sugary breakfast,expired yogurts...coffee was good!
Definately NOT worth $200 per night...