"Our experience at this hotel was extremely disappointing, especially considering the premium price we paid.
We arrived at the hotel around 8:00 a.m., fully understanding that check-in was not until 3:00 p.m. We left to explore the city and returned after 3:00 p.m. At 3:15 p.m. we were told our room was not ready. We waited patiently in the lobby and checked again at 3:45 p.m., only to be told it still wasn’t ready. We asked the staff to simply let us know when it became available since we were...
"Our experience at this hotel was extremely disappointing, especially considering the premium price we paid.
We arrived at the hotel around 8:00 a.m., fully understanding that check-in was not until 3:00 p.m. We left to explore the city and returned after 3:00 p.m. At 3:15 p.m. we were told our room was not ready. We waited patiently in the lobby and checked again at 3:45 p.m., only to be told it still wasn’t ready. We asked the staff to simply let us know when it became available since we were...
Jorge