Find 3 Star Hotels in Marlow from SAR 176

"I stayed here last week. The room last week was excellent. This week - the shower was extremely poor, a trickle of water. The room was not as clean as it should have been. There were stains on the carpet. Very disappointed this time."

"I had a very disappointing experience at this hotel at Heathrow Terminal 4. I stayed on April 6th (room 124), and after traveling for over 15 hours from Canada on an overnight flight, I arrived completely exhausted around 1 PM, hoping for at least a bit of understanding and basic hospitality. Ironically, there’s a sign at the entrance that says “warm welcome,” but that couldn’t be further from the truth. The welcome felt cold, transactional, and completely lacking empathy. Check-in time was 3 PM, but since I arrived earlier and they clearly had rooms available, I politely asked if an early check-in was possible. Instead of showing any flexibility or consideration for a long-haul, tired guest, I was told I would need to pay an additional £15 just to access a room that was already ready. Because I refused to pay for something that should have been a basic courtesy, I ended up waiting in the lobby for nearly 2 hours. By 2:28 PM, I was so extremely tired that I went back to the front desk and tried again to check in. Instead of any understanding, they still insisted on charging me extra, which I ultimately had to pay just to finally get access to the room. This felt less like hospitality and more like squeezing extra money out of already exhausted travelers. A little understanding would have gone a long way, but instead, the experience left me frustrated and unwelcome. "

"good"

"Was only there for a night and the perfect pre-flight stop. Lovely staff. Basic but to be expected "

"Weird. Without someone in charge it was really strange and uncomfortable. It was more like a youth hostel for adults - people were drunk and wandering around. The room itself was clean and comfortable but I would never stay again."