"The best part of the hotel was the outside,and the entrance hall and staircase.Unfortunately the rest of the hotel was very down market. The whole place needs a refurbishment !
Our room was disgusting in the bathroom there was glue ? ( not sure what is was ) on the bottom of two rows of tiles dirt stuck to it .chopped paint every where needed painting .
You couldn’t see out of the windows due to bird poo !
The ceiling over the bath leaked brown water .when I reported it I was told mantainace...
"The best part of the hotel was the outside,and the entrance hall and staircase.Unfortunately the rest of the hotel was very down market. The whole place needs a refurbishment !
Our room was disgusting in the bathroom there was glue ? ( not sure what is was ) on the bottom of two rows of tiles dirt stuck to it .chopped paint every where needed painting .
You couldn’t see out of the windows due to bird poo !
The ceiling over the bath leaked brown water .when I reported it I was told mantainace...
"Stayed for one night and everything was fine. Location is good, near the tram to the beach, gardens and town. The public areas in the Hotel are nice and it has an impressive lobby area. The bar is good but we didn't use the restaurant so cannot comment. We had a twin room which was clean but the mattresses need replacing and need a choice of pillows. I think for the price it was adequate but maybe needs room investment."
"Stayed for one night and everything was fine. Location is good, near the tram to the beach, gardens and town. The public areas in the Hotel are nice and it has an impressive lobby area. The bar is good but we didn't use the restaurant so cannot comment. We had a twin room which was clean but the mattresses need replacing and need a choice of pillows. I think for the price it was adequate but maybe needs room investment."
"The inn was okay and the staff were nice. Couldn’t sleep though which is the point of a hotel. Had a road facing room and could hear every single car as it sped by. Torture. The shower was also maybe the worst I’ve had in the last 5 years of constant travel. Felt like someone held a pinched hose over me and there was no water pressure at off peak shower times. "
"The inn was okay and the staff were nice. Couldn’t sleep though which is the point of a hotel. Had a road facing room and could hear every single car as it sped by. Torture. The shower was also maybe the worst I’ve had in the last 5 years of constant travel. Felt like someone held a pinched hose over me and there was no water pressure at off peak shower times. "
"Stayed as a solo traveller for one night for a quick visit to Whitby. Staff were very friendly on the phone when I called to firm up arrangements, and same when greeting me when I arrived. Good amount of private parking available. I arrived at 11:30am before chicken in (3pm) but no issues using the car park while I explored the town.
When I did check in, I found the room clean and comfortable. The decor may be a little dated but it was perfect for my needs. Bathroom looked fairly new and...
"Stayed as a solo traveller for one night for a quick visit to Whitby. Staff were very friendly on the phone when I called to firm up arrangements, and same when greeting me when I arrived. Good amount of private parking available. I arrived at 11:30am before chicken in (3pm) but no issues using the car park while I explored the town.
When I did check in, I found the room clean and comfortable. The decor may be a little dated but it was perfect for my needs. Bathroom looked fairly new and...
"This is a lovely hotel full of character. Yes it looks a little scruffy on the outside but the inside is good.
Every member of staff was pleasant & helpful especially on the front desk for checking in & out. We arrived early & asked about a parking permit & the lovely lady not only sorted us a parking space but also let us have our room key even thought we were a few hours early 😊
Our room was clean & had everything we needed, the walls are thin as we could hear the people next door but we...
"This is a lovely hotel full of character. Yes it looks a little scruffy on the outside but the inside is good.
Every member of staff was pleasant & helpful especially on the front desk for checking in & out. We arrived early & asked about a parking permit & the lovely lady not only sorted us a parking space but also let us have our room key even thought we were a few hours early 😊
Our room was clean & had everything we needed, the walls are thin as we could hear the people next door but we...
"I had a large room with an ensuite shower room also large.
A great touch was a pedestal fan and loads of tea and coffee.
I booked inclusive breakfast which was unbeatable.
There was a full cooked menu including full English, Kippers, toast.
Fresh fruit yoghurt cereals toast etc.
Very generous portions.
I chose to use the pub restaurant for my evening meals also incredible for value and quality.
All the staff are working their socks off to make their customers happy.
I cannot better the whole...
"I had a large room with an ensuite shower room also large.
A great touch was a pedestal fan and loads of tea and coffee.
I booked inclusive breakfast which was unbeatable.
There was a full cooked menu including full English, Kippers, toast.
Fresh fruit yoghurt cereals toast etc.
Very generous portions.
I chose to use the pub restaurant for my evening meals also incredible for value and quality.
All the staff are working their socks off to make their customers happy.
I cannot better the whole...
"Gorgeous location. Big room with comfy bed and good bathroom. Cosy bar and we enjoyed a lovely meal. Nice walk into the tiny village for cafe and another pub. Good value. If you’re not a dog person it’s worth noting there were a lot of guests with dogs."
"Gorgeous location. Big room with comfy bed and good bathroom. Cosy bar and we enjoyed a lovely meal. Nice walk into the tiny village for cafe and another pub. Good value. If you’re not a dog person it’s worth noting there were a lot of guests with dogs."
"Courteous staff. Good selection of food at breakfast but I was told that I could not have a cappuccino at breakfast time! As I only eat a croissant with a cappuccino for breakfast, I had to cross the road to a coffee shop. Parking facility was good. For dinner, I opted for the plaice, only to find that the size of the portion was about right for a five years old. The quiet ambience in the dining room was appreciated. Overall, I think that eating out elsewhere would have been preferable"
"Courteous staff. Good selection of food at breakfast but I was told that I could not have a cappuccino at breakfast time! As I only eat a croissant with a cappuccino for breakfast, I had to cross the road to a coffee shop. Parking facility was good. For dinner, I opted for the plaice, only to find that the size of the portion was about right for a five years old. The quiet ambience in the dining room was appreciated. Overall, I think that eating out elsewhere would have been preferable"
"The hotel is well situated and offers a convenient base for the local area. I would also like to commend the night staff, who were exceptionally professional, understanding, and accommodating throughout our stay.
However, our experience in Room 11 was deeply unsettling. During the night, my partner was abruptly woken and believed she had been physically touched, which caused her considerable distress. When we raised this with staff, we were informed that similar reports had been made...
"The hotel is well situated and offers a convenient base for the local area. I would also like to commend the night staff, who were exceptionally professional, understanding, and accommodating throughout our stay.
However, our experience in Room 11 was deeply unsettling. During the night, my partner was abruptly woken and believed she had been physically touched, which caused her considerable distress. When we raised this with staff, we were informed that similar reports had been made...
"The room ( junior suite ) was cold as the radiators were not working when we arrived. Reception was informed at about 4,00 pm but nothing improved until several houirs later. Two electric heaters were put in the room and the radiators eventually came on. The 'fault', we weere told, was the room thermostst which was located outside in the hallway (???) and somebody had turned it off. Shame that the management didn't check the room thoroughly prior to our arrival. Otherwise, great room,...
"The room ( junior suite ) was cold as the radiators were not working when we arrived. Reception was informed at about 4,00 pm but nothing improved until several houirs later. Two electric heaters were put in the room and the radiators eventually came on. The 'fault', we weere told, was the room thermostst which was located outside in the hallway (???) and somebody had turned it off. Shame that the management didn't check the room thoroughly prior to our arrival. Otherwise, great room,...