Find 3 Star Hotels in Los Lunas, NM from SAR 328

"Love this hotel and it was close the Amphitheatre where we saw Peso Pluma. Could work on making sure that the rooms are ready when they should be, because the check-in was at 3PM. However, they had to keep checking to see if our room was ready, but everything was great!"

"Waiting to check in the desk clerk was stressed and discussing employee issues with someone on phone. He had a phone call with maintenance guy who couldn’t get a ride for another 45 minutes. After 20 minutes got our key, get to room and it doesn’t open. Long story short manager bypassed system and got is into room but wasn’t fixed until 30 minutes later. And while waiting to tell front desk door wouldn’t open woman behind me said “oh are you in room 207? They tried to give it to us earlier”. Advertised newly renovated property not so much- outside area dirt and weeds. Inside a bit of paint in some areas. And finally went to breakfast 30 minutes before closing and hot food mostly out and very little else. Attendant said sorry we are out. Have stayed here for a few years on way to Arizona but never again. "

"The staff is friendly but it took them 11 hours to call again for shower chair for my disable son. "