"I had a deeply disappointing experience with Hotel Giglio dell'Opera regarding a booking mix-up and their deceitful billing practices.Due to a date error on the Expedia app, my one-night stay was accidentally booked for 8 July instead of 1 July. When I reached the front desk on 1 July, the receptionist was initially very understanding. She confirmed they had a room available, gave me a business card with a direct number to call Expedia from the lobby, and explicitly agreed to modify my booking...
"I had a deeply disappointing experience with Hotel Giglio dell'Opera regarding a booking mix-up and their deceitful billing practices.Due to a date error on the Expedia app, my one-night stay was accidentally booked for 8 July instead of 1 July. When I reached the front desk on 1 July, the receptionist was initially very understanding. She confirmed they had a room available, gave me a business card with a direct number to call Expedia from the lobby, and explicitly agreed to modify my booking...
Daniele