"I am writing to formally express my profound disappointment and outrage regarding a recent hotel stay booked through platform . The experience was nothing short of a nightmare, severely impacting my travel and well-being, and reflects an unacceptable standard of service from both the property and, regrettably, from Expedia's customer support.Upon my arrival, the pervasive lack of cleanliness was immediately apparent and deeply concerning. The room, particularly the floor, was visibly dirty, and...
"I will say- I would recommend staying in the main hotel. However, I was first booked in a villa, and requested to change rooms. The villa was a beautiful 2 story condo-style, with a sitting area and kitchen. However, the main bedroom, which overlooks the water, did not have functioning AC. In the functioning AC room, the bathroom was overrun with drain flies. And unfortunately, staff decided to start garden maintenance outside the villa at 630am.
The hotel staff was very accommodating to...
"Nous avons payé 25e/nuit pour la chambre double. Le point le plus positif est le personnel qui est vraiment très gentil et accueillant.
Cependant, il n’y avait personne pour s’occuper de nos bagages, nous avons nous-mêmes pris le chariot pour les descendre de la voiture (notre chauffeur nous a donné un coup de main aussi). Un bout d’un moment l’une des réceptionnistes est venue mais étant plus frêle que moi c’était compliqué pour elle donc j’ai préféré m’en charger. Au départ, personne pour les...
"Our stay was mostly good. Bed was comfy, room had decent heating. Overall nice vibe. Breakfast is limited to 6:30-8:30 am.
However, water in the bathroom was quite cold, maybe around 22°C for showering. Slightly run down shower. "
"Simple room. 5 mins from the airport. Staff helpful. Key items to remembers, no elevators so if you have mobility issues keep that in mind. The shower was in between the toilet and the sink with no curtain and no water damn. Safe to say a total mess was made trying to contain the water, and water did not really flow towards the drain. It just pooled there in the center of the bathroom. Anyways, the hotel has food service and there are a few places to eat close by. If I had to stay again I would,...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
