البحث عن فنادق بتصنيف 3 Star في بحيرة أوريون من SAR 259

"The hotel isn’t very poor condition. It is not a lake front hotel like it tries to show in the picture. They did not hold my reservation for a king size bed by my 5 o’clock arrival and check-in day. They gave me a double room and said literally “get over it.” I found a bedbug in the room, brought it down for evidence. Dead of course. And they refuse to refund my cash money. And refused to put me in a different room. Terrible customer service. The hotels in terrible condition. And...

"Comfy beds!!"

"👍"

"Staff were very polite and considerate. I accidentally left something in room after leaving and staff were helpful in getting the item back to me"

"We have stayed here several times over the last few years, and we will not be staying again. When we checked in as a party of 4 (3 adults and 1 tween) for a room we had picked and paid for well in advance. The front desk staff tried to bully us into a king room due to overbooking for a concert in town. This was not our problem, and we refused to take a smaller room and a bed that would not accommodate us. The room had a large red stain on the floor by the bathroom sink and closet door with...