"We made 3 reservations for 3 rooms, they gave us the rooms on the 2nd floor which did not have a view at all. And one of the rooms air conditioning was not working. We went back to the reception area and asked to be moved and at first they gave us a real hard time but at the end after a While they gave us the new rooms but us wait until the following day. Which the temp was so hot and no AC. They did not allowed the red taxi trucks to drop us of in the front of the hotel. They are only allowed...

"De lujoo"

"Hay ratas en el hotel, al menos vi 10 y una de ellas bebía de la alberca en la noche. Las grabé y aún no recibo mi devolución puesto que obviamente me cambié de hotel"

"We have it there. They do a fabulous job!"

"Gracias un excelente servicio"

"Siempre limpio, aroma perfumado, vista increíble, almohadas y sábanas increibles"

"Excelente servicio, solo hay que mejorar los tiempos de servicio en el restaurath, esperamos mas de 30 minutos para que nos atendieran"

"Monica (pool waitress) was super nice and helpful; she always honored me by saying hi or good morning when she saw me! Said was very helpful too!"