"I come to Kumasi every year and so far this has been the best apartment/hotel experience. Breakfast is decent, room is clean, environment is quiet and peaceful. I really enjoyed my stay!"
"Everything was going well until I had an issue at the restaurant. After I paid for my meal, the staff returned without my full change and said they didn’t have any. This kind of situation is far too common and often feels like a deliberate way of shortchanging customers. I wasn’t pleased, and I made it clear that I would have gladly tipped more than the amount withheld. Service providers can and should do better. Customers shouldn’t have to ask for their exact change, no matter how small"
"It wasn’t terrible, but the hotel is a bit far from the city center. The staff were attentive and well-intentioned. However, the breakfast was very poor. For six days, we kept eating omelet and bread. There were no slippers, tea, or coffee in the rooms—only a kettle. I honestly don’t understand what the kettle is for without tea or coffee. There was no shampoo in the bathroom either.
The worst part was the constant noise coming from the water pump in the garden, which disturbed us all the time....
"Their water was polluted. As I turned on the water in the morning, at first the color was black with pure grime. Later on it turned brown. The staff failed to fix this problem in a timely fashion and I couldn’t shower the entire day. I ended up checking out to find a different hotel. Momo’s while acknowledging the problem has nonetheless refused to refund my payment.
Momo’s staff were also deceptive. First they told me I owed dinner bill from the night I arrived and they would issue a refund...
"It's a gorgeous place, the pool is a great addition and refreshing. The breakfast was served hot and on schedule. The housekeeping is lacking, bathroom fixtures wasn't secured to the walls (usable) and toilet stains. The dining room carpet was infested with ants and small insects. Still one of the best places in Kumasi and golfer friendly- 5 mins to the golf course."
"The room was decent. Staff were friendly and helpful.
The breakfast was just ok. There was a bar and pool outside that no one used during my stay.
The area is safe and Kumasi Mall is a short walk away where there are many food and drink options, etc.
it was around a 20-25 minute taxi ride to the Kejetia area and palace and museums."
"Clean room. Amenities not good. Almost non existent services. Internet extremely poor. Does not operate like a hotel. I cannot blame the staff. It appears staff have not been trained. Not good value for money"
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
