"Everything was going well until I had an issue at the restaurant. After I paid for my meal, the staff returned without my full change and said they didn’t have any. This kind of situation is far too common and often feels like a deliberate way of shortchanging customers. I wasn’t pleased, and I made it clear that I would have gladly tipped more than the amount withheld. Service providers can and should do better. Customers shouldn’t have to ask for their exact change, no matter how small"
"It wasn’t terrible, but the hotel is a bit far from the city center. The staff were attentive and well-intentioned. However, the breakfast was very poor. For six days, we kept eating omelet and bread. There were no slippers, tea, or coffee in the rooms—only a kettle. I honestly don’t understand what the kettle is for without tea or coffee. There was no shampoo in the bathroom either.
The worst part was the constant noise coming from the water pump in the garden, which disturbed us all the time....
"Their water was polluted. As I turned on the water in the morning, at first the color was black with pure grime. Later on it turned brown. The staff failed to fix this problem in a timely fashion and I couldn’t shower the entire day. I ended up checking out to find a different hotel. Momo’s while acknowledging the problem has nonetheless refused to refund my payment.
Momo’s staff were also deceptive. First they told me I owed dinner bill from the night I arrived and they would issue a refund...
"It's a gorgeous place, the pool is a great addition and refreshing. The breakfast was served hot and on schedule. The housekeeping is lacking, bathroom fixtures wasn't secured to the walls (usable) and toilet stains. The dining room carpet was infested with ants and small insects. Still one of the best places in Kumasi and golfer friendly- 5 mins to the golf course."
"Overall, we had a pleasant stay. The property was clean, the location was excellent, and the host was lovely and welcoming.
The main drawback was the poor Wi-Fi, which made it difficult to stay connected at times. Paying attention to a few small details would make the experience even better—for example, providing additional towels in the rooms without having to ask and ensuring the bed linens are of a high quality and well maintained. With these minor improvements, this would be an excellent...
"Great stay at Frederick’s Lodge in Kumasi. Propert is clean, safe and well maintained. The best however was the service of the kind and attentive staff. I particularly appreciated the extra efforts of Kathryn, Emanual and Francis. Many thanks. We’ll be back."
"Clean room. Amenities not good. Almost non existent services. Internet extremely poor. Does not operate like a hotel. I cannot blame the staff. It appears staff have not been trained. Not good value for money"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
