"Overall a good overnight stay with grand children .
Food great staff fantastic however could do with some talc with decor and put you up bed only suitable to hold 2year old.
Would benefit from an upgrade"
"The Superior Double Garden View room was not as good as expected. The shower and toilet roof had paint peeling from it and the sink had a lot of fine cracks. The patio area table could have done with a new top as we had to put a plastic bag on it when having our snacks and a glass of wine and the paving slabs good have done with a clean. Fortunately the weather was good and enjoyed visiting the Cathedral, Castle, Museum and the good Restaurants in that area."
"First time in a standard room as we normally book one of the hot tub rooms. Very comfortable stay. Was a little noisy with some of the guests making noise way after midnight and running up and down the corridors but other than that an enjoyable stay."
"Very helpful staff and so friendly. Found us a room with aircon -much appreciated during the heatwave. Room had everything you needed. Breakfast was reasonably priced and great."
"Spacious room , very clean , pleasant helpful front of house , quiet great nights sleep , 5-10 min walk to airport depending on how quick or slow you walk , plenty of car parking ( daily charge for parking) it's not a thousand pound a night hotel or a five pound a night b&b but a fair priced mid market value for money hotel"
"Good, secure parking behind the hotel.
Located in a lovely old part of the city and near all shops and attractions.
Breakfast excellent, with a great selection of options."
"Location was a plus since you don’t have to deal with congested traffic in the city. Free parking an obvious plus. Food was decent. Staff and service very good. The only real negative was one of hygiene. It was noticeable that when customers used the toilet facilities and failed to wash their hands, they would return to the restaurant and handle the utensils stacked in the containers on the table. In future, I would take wipes and clean before using."
"Room dated paper peeling off, wash basin poor at best.
No breakfast, television reception terrible,
The whole hotel could do with a good clean and decorating.
Drinks not at the price's stated."
"The room opens directly onto the carpark, which was great as it made it easy to unload/load the car, also we could keep the door open so cool down the room (it was hot when we stayed). The staff were friendly and helpfully. Each nigh we were asked to prebook our breakfast, stating what time we wanted it, the following morning the breakfast was waiting for us perfectly cooked."
"Staff were friendly who we saw.
Very limited parking even street parking is limited due to permits needed.
No breakfast even though it stated breakfast.
Rooms could do with an update.
Bar area is nice to have a drink and can imagine in the summer would be a great place "
"Room was very dirty with cobwebs in the bathroom and the bedroom. Stains on the bed sheets and pillows. Dirty marks on the walls. Corners of the room and bathroom not cleaned properly with very old build up of dirt. However you get what you pay for."
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