Find 3 Star Hotels in Hapton from SAR 175

"Dear Expedia Customer Support, I am writing to formally request a refund regarding my recent booking at Britannia Sachas Hotel, as the accommodation was materially not as described and failed to meet basic standards of habitability and guest care. During my stay, I encountered the following issues: • Only one set of towels was provided. • The toilet seat was in an unacceptable and unhygienic condition. • Only one blanket was available. • The main room lighting was not functioning. • The bedside lamp was also not working. • The heating system was not operational, leaving the room uncomfortably cold. These are fundamental amenities that are reasonably expected and advertised as part of any standard hotel stay. Their absence represents a clear failure to provide the service paid for. Furthermore, the room was situated adjacent to an alleyway with persistent and excessive noise disturbance throughout the night, including shouting and disruptive behaviour. This made it impossible to rest and further demonstrates that the accommodation was not fit for purpose. Based on the above, this booking does not meet Expedia’s standards for “as advertised” accommodation, and I am therefore requesting a full refund. If a full refund is not possible, I expect a substantial partial refund to reflect the severity of the issues experienced. I am prepared to provide supporting evidence, including photographs and booking details, upon request."

"Didn't use it"

"Good for the price and would stay here again. Great location in centre of Northern Quarter. Nice to have a separate bathroom for our room of four and room was clean. Only downside is loud music from surrounding bars till 3am on a Friday night, so probably not ideal for light sleepers"

"Clean room, nice staff "