"Unfortunately, our stay was disappointing overall. The one highlight was the beautiful walking path behind the hotel along Seneca Lake, which provided great views and was the best part of the property.
Beyond that, there were several issues. The elevators were extremely slow, and on multiple occasions we chose to take the stairs. Upon check-in, the safe in our room was not functioning. We reported the issue and requested a replacement, but despite being told it would be addressed, no replacement...
"Unfortunately, our stay was disappointing overall. The one highlight was the beautiful walking path behind the hotel along Seneca Lake, which provided great views and was the best part of the property.
Beyond that, there were several issues. The elevators were extremely slow, and on multiple occasions we chose to take the stairs. Upon check-in, the safe in our room was not functioning. We reported the issue and requested a replacement, but despite being told it would be addressed, no replacement...
Laurie