Find 3 Star Hotels in Genesee, MI from SAR 360

"Room was pretty clean. The area is a little run down. Night time front desk lady was not helpful when we got locked out of our room. Tried to use the gym/fitness area, but the room key would not work. Gina, I believe her name is as Regina, was working really hard to keep breakfast stocked and the area clean. "

"City view side was noisy and too bright."

"way nicer then i thought it would be "

"Hotel is going through renovations. We were on the 3rd floor and had an updated room. Other than not having a bathtub, it was great. Definitely recommend hotel."

"We showed up to the property to find out they had no reservation even though we made it over a month prior. So we had to stand around and wait for an hour so they could try to fix their mistake. Then the following night I went to go get food for me and my wife and showed back up to our room key not working. They tried to fix it and then tried to tell us they would fix it in the morning. That was at 9:30pm. We told the staff we needed our belongings because my wife is over 7 months pregnant and needed medication that was locked in there so they called maintenance and he said the same thing to wait until morning I said that is unacceptable so he decided he would drill the lock to our room. The manager then told him to wait until she got there and did not show up until midnight and acted like she was saving the day 3 hours after we were locked out of our room. Never will we stay there again. If you do decide to stay there bring all of your belongings everytime you leave the room even if it’s just to go across the street because if you get locked out they’ll try to get into it tomorrow not at the time of the problem."

"Breakfast was good. Lots of options."