"Was sent away and had a hard night due to a surprise £100 deposit that’s never listed which gets returned 4-5 working days later . I asked for a refund of the room and was denied and sent away.
Very horrible hotel
Would sue"
"We had a great 3-night stay at Holiday Inn with our 5-year-old. Everything went really smoothly from check-in to check-out. The room was clean and comfortable, the staff were friendly and helpful, and it was a stress-free stay. We’d definitely recommend it to families and would happily stay here again."
"Worst place with the worst attitude manager. Stayed here before we flew the next day. Spa wasn't open as work was going on. That was fine, however I ran a bath and the water was brown with lots of dirt in. Ran the shower. Exactly the same. Went to reception to be told nothing they could so.
Requested a refund as this was unacceptable to be put in a room with no working water.
Got £50 pound back. I wasn't happy with this so spoke to the manager the next morning who was very defensive and said...
"I’ve never given a review like this before, but I think it’s only fair for future guests. When we checked in, the smell of dampness when opening the bedroom door was so strong, it was like a slap in the face. I then walked into the bathroom and the floor was so slippy and greasy that I went flying. Luckily I managed to grab on the sink, so as not to fall. That was when I noticed that the sink taps were missing the chrome exteriors! Everything was very tired and worn out. There was also a...
"The restaurant was closed. Ni one answered the phone. Curtains didn’t fully shut. No soap. Cold shower in morning. No one manning breakfast. Had to knock on staff door to get tea. Guy hadn’t a clue even put the milk in the teapot. Continental breakfast just had a few children’s type cereal toast bowl of fruit yogurt. No milk out to have on cereal. Had to chase that up. One guest had slug in bedroom. Another bought their own bits in to have with breakfast"
"My daughter and I thoroughly enjoyed our stay. The staff were friendly and helpful - we ate in the bar on the first night - tasty food and HUGE potion size.
The room was large (twin beds) and both the room and bathroom were clean and well maintained - this is an old building which was part of its charm.
The breakfast was continental - had everything we needed.
We booked a second night which wasn't planned."
"We arrived at the property to find that we had been double booked and no room was available as the property was now full. We had to find alternative accommodation in the area and we luckily found one property that had one room left.
Grassington lodge offered no help in finding alternative accommodation due to their error. Extremely disappointed with how it was all handled and how we was treated and we would never use or recommend this property in the future."
"Lovely hotel / pub in a very scenic location. Beautiful views. We had 2 cottages for our extended family group of 7 adults/ 4 children.
Spent the afternoon enjoying the patio drinks and watching the water flow. Had a delicious Sunday dinner in the lovely upper dining room.
Beds were comfortable and had everything we needed . Would definitely stay again ."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
