البحث عن فنادق بتصنيف 3 Star في Ellicott من SAR 273

"I booked an empress suite 2 months in advance. When we arrived, they informed us they didn’t have our room available- they stated the room was dirty and housekeeping left for the day. They attempted to place us in a lesser room while wanted to charge us double the original price we paid on Expedia, stating they have to rebook us under their personal rates. When I asked to speak with a manager, I was told there wasn’t one there. So they apparently had no one in the building but the 2 front desk...

"Good location nice service"

"Na"

"No parking and they charge u for parking. No help with suitcases."

"Beautiful bay and great food, stunning property"

"The room wasn’t clean toilet was broke all night didn’t offer to change my room till 6am the next day offered me 100 refund after that they offered my sister the same room knowing that the toilet was broke. It was dusty had to move to a whole new hotel wouldn’t stay again."

"Great overnight in buffalo"

"Furniture was"

"Staff: rude. not very helpful. Very short and to the point. M Club Lounge: Poor food and drink choices. Very bland and not stocked. It’s basically your free breakfast that now they just charge for! Lily house and Room Service: Weird menu, over priced food. However food is good and portions are very decent. Drinks are weird! Dessert is amazing. Room: Clean, put together and nice quality."

"The location."

"Hotel was rundown, and when I got to my room, it was trash on the floor, mold, stains everywhere, and when I took the sheets off the bed to check for bedbugs, I found stains all over the sheets which looked to me like it was smeared fecal matter. It was unsanitary and disgusting. I went downstairs to talk with management and they were not there so I spoke with the front desk lady and she was unhelpful and I asked her about getting a refund and she said that the management won’t be giving a...