"The hotel is a bit dated. The shower was poor. The TV kept freezing (Internet tv). When there is a wedding, people kept parking in the room space.
The staff were really helpful and very accommodating.
The breakfast was tasty and plentiful"
"I loved that a single room came with a king size bed and it was oh so comfortable! I would recommend it just for that! The room and bathroom were generous for a single room ( I have stayed in smaller rooms!) and perfectly formed, everything you needed. Good pressure in the shower and nice hot water. Also in room temperature controls, ideal for me as I feel the cold but also ideal for those who prefer air con. Also very quiet. Very good experience!"
"we stayed for 3 nights for a wedding in the area and was very happy with our stay. Very easy to find from the main railway station and Metro, close to the city centre. Very clean and well looked after rooms, breakfast was very good. The staff on the from t desk and in the breakfast area were all very nice and helpful. Would be very happy to use again"
"Well positioned close to Newcastle airport.
Friendly staff. Great breakfasts.
Would have liked an information sheet advising wifi details, meal times, places of local interest, shops, etc"
"Clean room and lovely staff. We arrived late at night and there was an incident being dealt with in the foyer by police and ambulance but the staff on duty were great even escorting us some of the way until we were clear of the incident. The staff are a credit to the hotel, clearly taking pride in customer service. We would gladly stay again."
"Stayed here with my daughter for one night for a gig nearby. From the moment we entered the staff were so friendly and helpful. We arrived early and they moved things around to accomodate us and let us in our room early which was really appreciated. We got our parking pass for the car and off we went out to explore. Great big bar area with outside seating too and lots of other bars and eating places around.
If we ever need to come back to the area we would definitely book again."