"They do not provide proper instruction on how to collect the room key card. The Ala Carte managed by Anstay. The management should provide a clear instructions to their customers. I hired a taxi to go around just to find the address provided in the email but unfortunately the address was very difficult to find. Mostly of their staff cannot speak or understand english. They don't even reply on messages they have very poor communication."
"Ich habe einen Aufenthalt mit zwei Übernachtungen gebucht.
Das Personal ist sehr zuvorkommend und freundlich, die Kabine war ebenfalls komfortable und passend möbliert. Das Abendessen war sehr lecker und beinhaltete mehrere Gänge, bei der Hauptspeise hätte man die Wahl zwischen zwei Gerichten.
Was mich jedoch gestört hat ist, dass jeden Tag die selben Aktivitäten angeboten werden (Kayaking oder Bambus-Boot), eine zusätzliche Nacht lohnt sich meiner Meinung nach definitiv nicht.
Insgesamt ist...
"This 4-day visit was my third to The Light Hotel since 2015. Like my previous stays, the owner / manager, Jennie, and her staff provide 5-star accommodations, amenities and service for very reasonable cost. A small family-run hotel, you are welcomed and treated like family. My room was spacious, clean, comfortable bed and all the amenities of a 5-star hotel. Breakfast is good.
Walking distance to shops, restaurants, ATM.
I love the hotel and highly recommend it for your visit to Ha Long."
"The room was spacious and clean. I get the feeling this was once a beautiful hotel but is now dated and showing signs of neglect. The shower is a poor design that floods the bathroom. The cold water quit and we couldn’t flush the toilet. No restaurant.
The staff were very nice.
The price was reasonable. "
"Do not believe any of the pictures or statements about the rooms. We booked a room with clear pictures of a kitchen and larger fridge and got a larger but bare room with no fridge or tv. Should not have unpacked and phoned Expedia. Showed pictures to manager felt like I was talking to a lawyer. He said it was expedias fault the pictures were wrong. But pictures are still up. Ask to get room promised but it was taken by larger group. Think they booked just after me so he put them in a kicked us...
"We really enjoyed our stay here. There is everything you need in the little hotel village. And it's right at the foot of the mountain. We wanted to stay longer but we had to move on. We will definitely come back and stay here again."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
