"My recent stay at this property was average at best. While the facility and our room were clean—which we certainly appreciated—the room itself was incredibly basic and did not match the premium image or aesthetic that was advertised online.
The staff met minimal professional requirements; they were polite and helpful when directly asked a question, but they lacked an "above and beyond" hospitality attitude. For instance, basic amenities were not communicated to us at arrival—I didn’t even find...
"My recent stay at this property was average at best. While the facility and our room were clean—which we certainly appreciated—the room itself was incredibly basic and did not match the premium image or aesthetic that was advertised online.
The staff met minimal professional requirements; they were polite and helpful when directly asked a question, but they lacked an "above and beyond" hospitality attitude. For instance, basic amenities were not communicated to us at arrival—I didn’t even find...
Michael