"Some staff were friendly and welcoming. Maids neglected our room 2 days in a row, and our sign was on the front of the door asking to have our room cleaned etc. Told the concierge and he apologised and provided clean towels which helped. Day 2 same scenario, no maid service. Two different staff were aware there were issues with their cleaning staff but this doesn’t excuse our room not being cleaned. Others in our group did not receive maid service."
"Some staff were friendly and welcoming. Maids neglected our room 2 days in a row, and our sign was on the front of the door asking to have our room cleaned etc. Told the concierge and he apologised and provided clean towels which helped. Day 2 same scenario, no maid service. Two different staff were aware there were issues with their cleaning staff but this doesn’t excuse our room not being cleaned. Others in our group did not receive maid service."
Tina