البحث عن فنادق بتصنيف 2 Star في تورفي من SAR 204

"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

"Stayed in room 1, which unfortunately is next to the delivery / bins area - Laundry van came very very early in the morning and was far from considerate to people actually sleeping on a Saturday morning. "

"Dirty, very poor health and safety. No lighting on the stairs or entry to the building or apartment. No evidence of CO monitor. Cutlery dirty and only enough for 3 and not 4 guests. Only 3 sests, all of which wobbly with screws missing and unstable to sit on. Crockery dirty and damaged and only enough for 3. Bedside cabinet fallen apart. Sofa beds supposed to be double, but were single and 1 broken and heavily stained. Cigarette butt found on the floor. Only 3 towels provided. Gap around shower...

"Liked - comfortable bed, clean sheets and towels. Apartment was a good size. Disliked - microwave unusable, rusty inside. Food left in freezer. Dishwasher not emptied. Blinds in a bad state and would not close properly. Kitchen ceiling vent filthy as was the extractor over the cooker. Floor in very repair with hole in surface and edges curling up. Light under kitchen units - only one working. Oven shelves and pans dirty. No dishwashing liquid. Clock in lounge not working. Bathroon shower head ...

"Overall our experience was really good it is in an excellent location and the apartment was very clean, the only down fall of the apartment was the bed the bed was very uncomfortable and not nice to sleep in at all but overall the rest off our stay was lovely "