"The room smelt surgically clean when we arrived but we soon got used to it! It was quite small but you get what you pay for and beds were super comfy. Parking was £12.50 for the day.
It's very close to the retail park and West Quay shopping centre, and high street shops. If you want somewhere cheap and clean I would recommend here."
"Firstly, what a stunning location!! Good for the soul! The room was perfect and a special shout out to Tyler, Tracey and Jess, they all looked after us very, very well, thank you for a fab stay 😀 ❤️ We will return."
"Location was the best thing about our stay, the actual room was more of a place work people stay, very basic and definitely over priced and the parking permits are a bit of a joke as you have to find streets with certain post code and the hope there a spot"
"The whole facility was dirty, my room wouldn't unlock and no one could help me and there were weird smells. I ended up sleeping somewhere else for the night."
"Cheap is one thing but come on there should be soap in the bathrooms??? A sink in my room but no towel, only toilet paper?? Wardrobe but not a single coat hanger in there? Smelt rank as well."
"It was adequate for a good nights sleep before heading to the cruise port. The bed was extremely comfortable which was a plus. There was no staff as the hotel was self check-in. Bathroom was small but the shower was clean."
"I paid £26 for the night, and felt like I overpaid.
Advertisement pictures are false. Maybe that room looked like this, once. Not any more. Stains on the walls, stank of cigarettes.
Bed looked like it's been slept in already. No towels provided. There was a kettle and some tea in the room, but no cups to make it in.
Shared toilet and bathroom, dirty, no soap, no shampoo.
Tried to raise issues with the property, but there was no answer on the phone number provided, and no reply via messages on...
"Booked on the day and confirmation came through.
On arrival at the property I hadn’t received the access code. After several phone calls and a chat with a Virtual Assistant. It transpired that the room was occupied. Expedia when contacted apologised and said
It would be resolved in the next 72 hours.Thiis is of no help when you need a room at the time
VERY DISAPPOINTING.
Still awaiting resolution and refund"
"I like how my room 13 is well ventilated. The kitchen needs to be improved upon, especially the hygiene of the fridge. The fridge is just too dirty for me, with lots of stuff that isn't supposed to be in it. The hygiene of the toilet and bathroom can improved upon, as it's always a work in progress. Lastly there's no good kettle to boil water"
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