"We ended up leaving this property earlier than planned because we were really disappointed with our stay. We know our visit fell over Lunar New Year, which is obviously a very busy time, and we completely understand that this can make things more hectic. That said, from the moment we arrived, we didn’t feel welcomed. We had booked and paid in advance and arrived three hours after check-in time, so we expected our room to be ready. Instead, we were told that relatives were staying in the room we...
"We ended up leaving this property earlier than planned because we were really disappointed with our stay. We know our visit fell over Lunar New Year, which is obviously a very busy time, and we completely understand that this can make things more hectic. That said, from the moment we arrived, we didn’t feel welcomed. We had booked and paid in advance and arrived three hours after check-in time, so we expected our room to be ready. Instead, we were told that relatives were staying in the room we...
Jessica