البحث عن فنادق بتصنيف 2 Star في رد أوك من SAR 226

"Continental breakfast was fine the usual hot foods cereal and fruit....hallway always had peculiar smell...phone dnt work in the room... BUT THE KICKER WAS THE MATTRESS. IT WAS SUNK IN THE MIDDLE MORE THAN IT LOOKED. HOW THEY THOUGHT IT WAS PROPER TO OFFER THAT MATTRESS EVEN FOR FREE WAS BEYOND ME. CLEANESS OK Breakfast OK.I HAD ALREADY UNPACKED AND FELT PLENTY OF THOSE ROOMS HAD TERRIBLE BEDS. I WOULD NEVER Have PULLED THOSE COVERS BACK. SO BECAUSE OF THAT SUNKEN MATTRESS THAT THEY OFFERED I...

"When we arrived at the hotel, the lobby had an unpleasant smell. The first room we were given smelled like cigarettes and had ashes, so we had to ask for another room. The bedsheets were torn and stained. I had to go to the front desk to ask for new ones. At first they gave me pillowcases instead of sheets, and I had to go back again before they finally gave me proper ones.The shower also had mold. Overall, the experience was very disappointing."

"Great hotel, Been coming here for 13 years."

"The room was very clean. The beds were comfy. The staff was awesome! Breakfast was delicious! It gave us the fuel we needed for a day at the aquarium. Valet was wonderful. I would definitely stay here again. Only thing missing was a pool. "

"The hotel was "

"Rude staff, room issues air wasn’t working sheets were dirty no additional bedding was provided we were told we ran out, stains on the carpet, the room keys weren’t working properly had to switch them out 5 times and the staff made it seem as if I was making this an inconvenience for them. Nobody called me to rectify after I asked to speak with management several times was told that they were not there."

"The bedding was extremely dirty and unacceptable. The sheets had visible hair and skin flakes on them, making it obvious they had not been changed after the previous guest. The pillows were also filthy, with large sweat stains clearly visible. "

"Parking is on site. Breakfast is great. Staff is prompt and friendly. "