"You get what you paid for. For a 2-star hotel, it is excellent. Perfect location, 6-min walk from the train station, and you are right in the city centre. Steps from the famous historic arcades and Cardiff Market. Their staff, especially Alison, are super friendly and helpful. Yes, it is an old hotel and the facilities may be a bit dated. They use physical keys for the room, and you have to leave your key at reception when you go out. But all of those are fine. The only downside is that the...
"I loved the location and staff. The rooms were small but well stocked and comfortable. The second room we rented only had a sink -the toilet and shower facilities were in the hallway but it didn’t seem to be much of an issue unless you awake several times a night.
A hidden surprise that we found out about by mistake…there is a walking path just outside the hotel entrance “behind the restaurant” (take a left) that leads to a beautiful trail and meanders to the road near the bay."
"On arrival we were shocked to see the poor appearance of this property in a run down area. Riverside? not actually but a short walk to the river, rugby stadiums and city centre. The staff were lovely, friendly and helpful. The room was clean with fresh linen and towels, new kettle and tea/coffee/etc. However, the building was very tired and in need of at lot of maintenance. Bathroom suite was very old and the shower cubicle appeared to be crumbling with rust and black stains.
We couldn't fault...
"I didn't like anything about the hotel. I could not get in. You think everybody is computer smart. I emailed you before I went saying, what is a lockbox and how do I get my code. I never heard back from you. There were nobody at the hotel. I was knocking on the windows, the door The people living next door were trying to help me. I was there for over an hour. There was a massage on my phone, it said vue massage. I pressed on vue massage and it would not open, the people how were helping me...
"The hotel was difficult to find as it’s a small door at the end of a building block. There is no parking, you need to use any of the city lots at £14 a week. Room was quiet and clean. Haystacks is an excellent cafe downstairs."
"Location was convenient for us but the room was noisy with music playing until after 11pm on both nights. Strange smell in the room and no reading lights or fridge."
"Clean comfortable room. Nice large shower and comfy bed. It's not a hotel but rooms and have to get code to open key safe.
Parking just around the corner. "
"Normal a cheap room doubled in price because of concerts. Over a gyros shop, which is has decent food and a discount for residents. Property is in need of redecoration , carpets etc… and can be noisy on the street side with single glazed windows. Shower leaked .. cold water tap loose .. tv remote not working ….a bit uncared for , BUT the bed and bedding was clean and towels ok.
For a normal one night stay it’s ok"
"Staff ware helpfull and really friendly. Only thing could say is fasilties in the acomodation unorgainzed when i arrived but sorted it out with Night watchmen and issue was resolved. With thankd to women who acted on the phone to get tap sorted last week who called plumber. Will be back next year."
"The room did the job - but numerous issues.
Missing some basic necessities like a bedside light. Had to use the public wifi from the bar downstairs which was choppy at best.
The problems started right from the beginning. Check in according to the website was 10:00pm. But at 8:30pm I had a message saying I wouldn't be able to check in after 9 as the bar shuts at that point. I was on a train so unable to get there for that time, and somebody very kindly stayed to let me in, but they still...
"I'm sure I could have given 5 stars for everything had we been able to stay. Never received check-in information and Stayright couldn't confirm our booking even though I emailed receipts of payment and booking details from Wotif. Said problem had something to do with booking through Wotif. Took 3 hours to reach a solution which in the end was finding us another property to stay in. That part we were extremely grateful for, but the whole process was extremely stressful."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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