"Overall, it was an amazing stay at Taupo DeBretts. We come here every year and always enjoy our stay. The only thing I would say is that the reception staff could be much better. They were quite rude and not very welcoming or friendly. There were no smiles or warm greetings, and their communication came across as very blunt. It was disappointing, especially considering how lovely the overall stay was."
"Extremely disappointing and unacceptable.
Our family checked in late at night and discovered multiple pet hairs/fur all over the bed. This was particularly concerning as we were travelling with young children who have very sensitive skin and can react to pet fur.
Unfortunately, we only discovered the problem after we had already showered and settled in. We immediately contacted the property owner and Expedia to report the issue, but no one from the property contacted us or made any attempt to...
"The accommodations were fine. We were in the cabin. They are aware of the road noise and provide ear plugs. The room had a musty smell and those next door were loud, but nothing the hotel could do about that."
"We stayed here last year and booked again well ahead of time and were given a room on the noisy side and up on the top floor and the lift only goes to the first floor, it's got more run down since our last stay, no knob on toilet cistern, no teaspoons, no plug for hand basin and kitchen very rough "
"The entire booking through Expedia online was a scam. There is NO Lake Haven Suites in Taupo. I demand a full refund. The address given on the confirmation email is that of Cobb & Co. There is a Lake Haven Apartments, but they don't take bookings through Expedia and they had no record of a booking in my name. SCAM"
"Tokaanu public hot pools just a short walk away, plus the Lodge has its own hot pools. Turangi a very short drive away with supermarket and plenty of restaurants. Conveniently placed to visit Tongariro National Park. The manager was very understanding when we cut short our stay due to poor weather and only charged us for the days we were there. The room was clean and well fitted out, if a little dated in style."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
